Job Description
If you’re working in technical, quality, or aquaculture and want a role that gives you real responsibility, exposure to short shelf-life products, and hands-on involvement with suppliers, this could be the right next step.
We’re recruiting on behalf of a retailer-facing food business operating within a chilled, short shelf-life category. The role sits within a small, experienced technical team and offers a strong balance of technical administration, compliance, and practical supplier engagement.
Why This Role Might Suit You
- You want broader technical exposure, not just desk-based QA work
- You enjoy working across complaints, suppliers, and quality systems, rather than being siloed
- You’re interested in aquaculture or primary production, even if your background is more general food technical
- You want to build confidence dealing with customers, legislation, and audits
- You value working in a structured but supportive technical environment
What You’ll Be Doing
- Managing and maintaining the complaints database, ensuring investigations are completed and followed through
- Supporting the Technical Manager with KPI tracking, trending, and reporting to drive continuous improvement
- Acting as a technical link between operations and suppliers, supporting responsible sourcing and compliance
- Assisting with the technical approval of new raw material suppliers
- Monitoring and managing environmental and biotoxin risk using a traffic-light system
- Reviewing customer codes of practice and ensuring alignment with site procedures
- Supporting internal audits and ongoing improvements to the Quality Management System
- Completing associated technical and administrative tasks
What We’re Looking For
- Experience in a technical, quality, food safety, or aquaculture-related role (industry experience is more important than job title)
- A solid understanding of HACCP, CCPs, and GMP
- Someone who is methodical, organised, and comfortable following procedures
- Able to work independently while contributing to a close-knit technical team
- Confident communicator who can deal with suppliers and internal stakeholders
- A full UK driving licence is required
What You’ll Gain
- Exposure to a chilled, short shelf-life category supplying major UK retailers
- Hands-on involvement in supplier compliance and risk management
- Opportunity to strengthen your technical and regulatory experience
- A role with variety, ownership, and clear development potential